> For the complete documentation index, see [llms.txt](https://docs.freeflysystems.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.freeflysystems.com/ecosystem/payloads/wiris-pro-thermal/operating-handbook/formatting-media.md).

# Formatting Media

## USB Drive

{% content-ref url="/pages/QlDnmyj96tzYZk9LyjtL" %}
[USB Formatting](/ecosystem/payloads/payload-maintenance/usb-formatting.md)
{% endcontent-ref %}

## Wiris Pro SSD

### Download via PC

{% hint style="danger" %}
**Do NOT format the SSD of the Wiris Pro when connected to a PC. This can brick the camera and will require it being sent back for repair.**
{% endhint %}

* To remove media stored on the SSD, first power the Wiris Pro Payload on the aircraft. Then connect a cable to the micro-USB port on the side of the Wiris Pro. The drive should appear on a computer as ‘Wiris SSD’, with the files organized in folders by date.
* Drag the selected media off the Wiris SSD folder on to your computer.
* Right-click and 'Eject' the Wiris drive, then power off the drone and gimbal

{% hint style="info" %}
Make sure to eject the Wiris drive from your computer before unplugging the cable — power cycle the aircraft and gimbal before capturing any additional video or photos.
{% endhint %}

{% hint style="info" %}
The video feed may stop after disconnecting from a PC. This is normal, the video will resume after a reboot of the aircraft
{% endhint %}

### Formatting Wiris SSD

{% hint style="danger" %}
**Do NOT format the SSD of the Wiris Pro when connected to a PC. This can brick the camera and will require it being sent back for repair.**
{% endhint %}

The formatting option for the SSD of the Wiris Pro can be found in the camera settings under Advanced SSD Options - Format SSD

* The will restart the connection to the Wiris Pro and takes about 30-60s to complete. It is normal for video to briefly stop working as the connection is re-established

<figure><img src="/files/wYJAp20bXViObPkNc63x" alt=""><figcaption></figcaption></figure>


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